Job Description

POSITION: Retail Sales Associate

LOCATION:  Penticton Home Hardware Building Centre, BC

STATUS:  Full-time (40 hours per week)

Pro Builders Supply Ltd. operates Home Hardware Building Centres in the Kelowna, Penticton, Osoyoos and Canmore markets, supporting the full range of consumer and contractor home improvement needs.


Pro Builders Supply Ltd. Is looking for an upbeat, team oriented and customer focused Retail Sales Associate for our Penticton Home Hardware Building Centre.

The Penticton store retail hours are:

Monday – Friday  7:30am – 6:00pm

Saturday  8:00am – 5:00pm

Sunday/Stat Holidays  9:00am – 5:00pm

We Offer:

  • Competitive wages
  • Excellent medical & dental benefits package
  • RRSP matching program of up to 3%
  • Annual bonus program of up to 8%
  • Full-time hours with a regular schedule of two days off in a row
  • Annual cost of living adjustment
  • Strong team environment
  • Autonomous culture
  • Excellent working environment


  • Provides prompt courteous and efficient service to customers
  • Advising customers on appropriate merchandise and related items
  • Ticketing and replenishing merchandise
  • Cycle counting
  • General housekeeping of shelves
  • Loss prevention
  • Merchandising
  • Restocking and staying current with trends in the industry related to his/her product/section area of the store
  • Retail Sales Associates participate in an evening merchandising rotation where they are expected to work until 9pm once per week (Tuesday or Wednesday) every other month


  • 2-3 years’ customer service experience preferably in the retail industry
  • Great communication skills
  • Excellent listening skills
  • Fast learner
  • Dedication to a first-class customer experience


  • POS system experience
  • Comfort with the use of computers
  • Hardware, Lumber & Building materials industry knowledge
  • Retail background
  • Sales training and or education


Applications should be emailed to

Subject line should contain:

  1. New Application
  2. Position you are applying for
  3. Location
  4. Your name

Body of email should contain:

  1. Name
  2. Email Address
  3. Phone Number
  4. City of Residence
  5. Province of Residence
  6. Cover letter
  7. Resume
  8. Any other relevant documents

Thank you for your interest. Only those selected for an interview will be contacted.